How Do I Get the Share/Email PDF option to work correctly - (default email application not set)?

Issue/Objective

Setting the default email app in Windows

Environment

PolicyStat

Procedure/Resolution

If you click Share on a document and then Send Email under the Email PDF section an email window should appear.  If nothing seems to happen or you see a spinning/loading indicator you likely need to reset the default email application on your computer.  PolicyStat relies on whatever is set in Windows to allow you to create an email that you can then edit and send. 

**If you are unable to change settings, this is usually due to permissions and your local IT will need to assist**
 

PROCEDURE

To set Outlook as the default app

1. Navigate to your computer settings in Windows.
2. Select Apps.
3. Choose Default Apps.
4. Under Email, choose Outlook.
   

To set Gmail as the default app

1. Navigate to your computer settings.
2. Select Apps.
3. Choose Default Apps.
4. Under Email, choose Google Chrome.
5. Open Chrome Browser and click the three dots in the upper right cornerSettings.
6. In the Privacy and security section, click the Right arrow next to Site Settings.
7. Click Additional permissions
8. Towards the bottom, click the Right arrow next to Protocol Handlers.
9. Turn on Sites can ask to become handle protocols
10. Open Gmail in your Chrome Browser.
11. In your browser’s address bar, click Service handler .
12. Click AllowDone.