HTML erroring out in New Interface

Issue/Objective

A policy will not load in the new interface. Users receive a Sad Kate error after toggling to the new UI.

Environment

PolicyStat New UI

Cause

This is due to an error within the HTML source code of the policy.

Procedure/Resolution

Override the document and follow the steps below to fix the issue:

1. Navigate to the policy in the legacy interface
2. Click Override at the top of the policy
3. Scroll down to your Editor toolbar
4. Click the HTML source code button 
5. Review your source code and replace - " with \'
   • Make sure to use \ and not /
6. Click Override Policy to save your changes.

Please note that you only need to change " to \'