How do I submit a VA document request?

Objective

How to submit a VA document request. 

Environment

oneSOURCE Document Site/Manufacturer Guidelines

Procedure

In order to best meet your needs, please provide the following information in an email to [e-mail] with the subject "VA Document Request". Being as specific as possible ensures faster processing of your request.

• Which library are you requesting this document for?

• Device Manufacturer

• Device catalog. model #

• Serial Number

• Device Description

• Your Name

• Your email address

• Your phone number

• Facility Name

• Facility Address

If we have insufficient information to complete your request, we will be contacting you. If you have a preferred method of contact and best time of day to be reached, please indicate phone AM, phone PM, or email.

Please indicate any other special requests in your email.

Notes

Your request will be received by our Operations team and they will follow-up with you once your request has been completed.